Fitbit reset

How to reset your Fibit Charge 5, 6 or Fitbit Luxe?

You can reset your Fitbit Charge 5, Charge 6, or Fitbit Luxe in 2 ways:

  • Soft reset: restart your Fitbit. You keep your data.
  • Hard reset: revert to factory setting. Your data is removed from your Fitbit.

Method 1:

  1. Swipe down from the start screen (with the clock face on it).
  2. Go to Settings.
  3. Tap Restart device.
  4. Tap Restart again.

Doesn't the restart solve anything? Follow the following steps. Note: You will lose all your data:

  1. Connect your Fitbit to your charger.
  2. Press the button on the flat side of the charger 3 times. This flat piece is fixed to the USB-A connector. Wait 1 second after each press.
  3. Wait 10 seconds until the Fitbit logo appears.